Seller Information

Title
Seller Information

Effective date: 01.05.2026

1. SELLER IDENTIFICATION DETAILS

Company name:

MAMY TO Łukasz Chomyn

Legal form:

Sole Trader (Jednoosobowa Działalność Gospodarcza)

Registered address and correspondence address:

ul. Kochanowskiego 5/90
01-864 Warsaw
POLAND

Tax Identification Number (NIP):

8811405812

REGON:

145938461

BDO Register Number:

000467176

2. CONTACT DETAILS

Website:

www.hansawear.com

Primary contact method:

Contact form available at: www.hansawear.com/pages/contact

Email addresses: hello@hansawear.com / orders@hansawear.com

Written correspondence:

MAMY TO Łukasz Chomyn
ul. Kochanowskiego 5/90
01-864 Warsaw
POLAND

3. BUSINESS ACTIVITY

Retail sale of clothing and accessories via the Hansa Wear online store.

4. ADDITIONAL INFORMATION

E-commerce platform:

The store operates on the Shopify platform (www.shopify.com)

Payment processing:

  • Shopify Payments (operated by Shopify International Limited)
  • PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A.)

Courier service providers:

  • InPost S.A. – deliveries within Poland
  • DPD Polska Sp. z o.o. – international deliveries

Returns handling:

WygodneZwroty.pl (a portal enabling convenient returns)

5. SUPERVISORY AND REGULATORY AUTHORITIES

Business activity is conducted in accordance with Polish law.

Supervisory authorities:

  • Office of Competition and Consumer Protection (UOKiK) – www.uokik.gov.pl
  • Trade Inspection (Inspekcja Handlowa) – www.gov.pl/web/ih
  • President of the Personal Data Protection Office (PUODO) – www.uodo.gov.pl

6. OUT-OF-COURT DISPUTE RESOLUTION

Consumers may use out-of-court complaint resolution and redress mechanisms.

Detailed information can be found in the document: Dispute Resolution (ODR/ADR)

Permanent Consumer Arbitration Court:

Operating at the Trade Inspection – www.uokik.gov.pl/spory_konsumenckie.php

7. LEGAL REGULATIONS

The Hansa Wear online store's activities are subject to the following regulations:

National (Polish) legislation:

  • Act of 23 April 1964 – Civil Code
  • Act of 30 May 2014 on Consumer Rights
  • Act of 18 July 2002 on Provision of Electronic Services
  • Act of 10 May 2018 on Personal Data Protection (GDPR)

EU regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)
  • Directive 2011/83/EU on Consumer Rights

8. TAX SYSTEM (OSS)

For transactions with customers from the European Union, we apply the OSS (One Stop Shop) system, which allows VAT to be settled in the customer's destination country without the need to register in each EU country separately.

EU VAT Number: PL8811405812

9. CUSTOMER SERVICE HOURS

Monday – Friday:
09:00 - 16:00

Saturday – Sunday:
Closed

Public holidays:
Closed

Note: Orders can be placed online 24 hours a day, 7 days a week. Customer service is available during the hours indicated above.

10. CHANGES TO DETAILS

In the event of any changes to the Seller's identification or contact details, the information will be updated on the Store's website without delay.

Last updated: 01.05.2026